Vuma Fibre Reach provides fast, reliable, unlimited internet access in areas that previously never had fibre access, at an affordable price. Get unlimited access to the internet for WhatsApp calling, streaming, gaming, online learning, working from home and so much more.

Installation, activation and the use of the Wi-Fi router (ONT) are all free

Retrieve your Wi-Fi password via the SADV My Account application, under accounts and services. Here you will be able to change the password should you want to. The Wi-Fi name cannot be changed.

You are not able to move your Vuma Fibre Reach. If you are moving to a location where there is coverage simply apply for the service at your new place.

Here are some steps you can take:

• Make sure the ONT is powered on and the lights are green.
• Ensure that you are using the correct Wi-Fi username and password when accessing your service.
• Note that you can only connect up to 10 devices, simultaneously to Vuma Reach Fibre.
• Check that you are not too far away from the ONT and that you have good Wi-Fi signal strength.
• Check to see if you have paid your access for the month. If not, purchase access and try again.
• If all else fails, you can reach us at any time to help you restore your Vuma Reach Fibre service.