Vuma Fibre Reach provides fast, reliable, unlimited internet access in areas that previously never had fibre access, at an affordable price. Get unlimited access to the internet for WhatsApp calling, streaming, gaming, online learning, working from home and so much more.

If you sign up for the monthly recurring package, payment is made monthly via your credit or debit card automatically.

If you sign up for the 30 day access package, payment can be made by taking the EasyPay Reference number that is given to you on signup to any selected EasyPay outlet or by using the EasyPay App. You can also use Payfast to make payment on the 30 day once off package.

Retrieve your Wi-Fi password via the SADV My Account application, under accounts and services. Here you will be able to change the password should you want to. The Wi-Fi name cannot be changed.

Here are some steps you can take:

• Make sure the ONT is powered on and the lights are green.
• Ensure that you are using the correct Wi-Fi username and password when accessing your service.
• Note that you can only connect up to 10 devices, simultaneously to Vuma Reach Fibre.
• Check that you are not too far away from the ONT and that you have good Wi-Fi signal strength.
• Check to see if you have paid your access for the month. If not, purchase access and try again.
• If all else fails, you can reach us at any time to help you restore your Vuma Reach Fibre service.