SADV Fibre Internet is a prepaid service that offers great value for money. Starting from R399 per month, you get unlimited internet access for the whole month. With a fibre connection, you are assured of a strong, reliable connection that works all day long, and you can connect up to 10 Wi-Fi devices simultaneously.

• Interference: Avoid placing other electronic devices and metal objects close to the router. Also, ensure that the router is not installed behind walls during installation.
• Wi-Fi extenders: Consider using a Wi-Fi extender or mesh network to boost the signal in weak areas.

• Check your devices: Ensure that other devices connected to the network aren’t using too much bandwidth (e.g., streaming or downloading large files).
• Restart your router: Unplug the router, wait 30 seconds, then plug it back in.
• Check for interference: check if there are no electronic devices close by that could cause interference, please remove these devices.
• Run a speed test: Use an online speed test tool like speedtest.net to check your current internet speed.
• Still having issues? Contact Customer Care via WhatsApp for further assistance at 084 555 5585, select option 4 (Connection issues).

• Your debit order is linked to your bank card, not your bank account. Check that your card's online shopping limit is set high enough.
• If you have a new bank card, update your card details on the customer portal. https://myaccount.sadv.co.za/register/ or contact us via WhatsApp 084 555 5585 option 2.
• It might be an error on Vumatel's or your bank's side; retry the payment in the customer portal. https://myaccount.sadv.co.za/register/

SADV Fibre provides high-speed internet services with a focus on customer satisfaction.

You can use the EasyPay number to make payments at the following authorised retail outlets: Pick n Pay, Boxer, PEP, Ackermans, Clicks, Lewis, Game, Makro, Woolworths, Massmart, Kazang. You can also pay online through the portal or on the EasyPay website (www.easypay.co.za) or via the EasyPay app or Capitec's banking app.

• 30-Day Once-Off Subscription: Purchase a voucher every 30 days via EasyPay or PayFast. You will receive a reminder to renew your subscription a few days before it runs out. Activation can take up to 24 hours after renewal. You can load up to 6 vouchers at once, and they will activate consecutively as each 30-day period expires.
• Monthly Recurring Subscription: The subscription is automatically renewed every month, with payments deducted from your credit or debit card via PayFast, provided there are sufficient funds.

• Restart your router: Unplug the router, wait 30 seconds, then plug it back in.
• Check cables: Ensure all cables are securely connected and not damaged.
• Still having issues? Contact Customer Care via WhatsApp at 084 555 5585.