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Terms and Conditions “Pay & Get a Guaranteed Reward” Promotion

1. Promoter

This promotion is run by SADV (“the Promoter”).

2. Eligibility

2.1. This promotion is strictly invitation-only and is open only to selected customers who meet all of the following criteria:

  • Are customers whose services:
    • are expiring within the next seven (7) days; or
    • expired within the last thirty (30) days; or
    • were terminated within the last seven (7) days;
  • Have been selected based on SADV’s internal customer scoring and selection methodology; and
  • Have received official promotional communication from SADV via SMS inviting them to participate in this promotion.

2.2. Receipt of the official promotional SMS is mandatory for participation. Customers who do not receive the SMS are not eligible, even if they meet any other qualifying criteria.

2.3. This promotion applies only to customers who received the promotional SMS for the specific promotional date stated below.

3. Promotion Period

3.1. This promotion is valid on 27 February 2026 only, from 00:00 to 23:59 (South African Standard Time) (“Promotion Period”).

3.2. Only payments successfully completed before 23:59 (SAST) on the Promotion Date will qualify for the reward.

4. How to Participate

To qualify for the reward, an eligible customer must:

  • Pay their full outstanding or subscription fee;
  • Make such payment before 23:59 (SAST) on the Promotion Date; and
  • Complete payment using an approved payment channel of the Promoter.
5. Reward

5.1. Eligible customers who meet all promotion criteria will receive a R200 (Two Hundred Rand) SADV voucher.

5.2. The voucher will be issued within two (2) business days after successful validation of payment.

5.3. The voucher will be delivered via SMS with instructions on how to redeem it.

5.4. The voucher must be redeemed in accordance with the instructions provided and may be subject to an expiry period as specified in the SMS communication.

5.5. The reward is not transferable, not exchangeable, and not redeemable for cash.

5.6. Only one (1) voucher will be issued per qualifying customer.

6. Validation

6.1. All payments are subject to verification by the Promoter.

6.2. Incomplete, reversed, refunded, disputed, or failed payments will not qualify.

6.3. The Promoter reserves the right to disqualify any customer suspected of fraud, abuse, or manipulation of the promotion.

7. Limitations

7.1. This promotion cannot be combined with any other offers or discounts unless expressly stated otherwise.

7.2. The Promoter reserves the right to withhold rewards where payment validation requirements are not met.

8. Communication

8.1. Promotional messages will be sent via official SADV communication channels.

8.2. The Promoter is not responsible for messages not received due to network issues, incorrect contact details, device limitations, spam filtering, or third-party technical failures.

9. Changes and Termination

9.1. The Promoter reserves the right to amend, suspend, or terminate the promotion at any time for operational, legal, regulatory, or technical reasons.

9.2. Where reasonably possible, any changes will be communicated through official channels.

10. Data Privacy

10.1. Customer data will be processed in accordance with the Promoter’s Privacy Policy and applicable data protection laws.

11. General

11.1. The Promoter’s decision regarding any aspect of the promotion is final and binding.

11.2. These Terms and Conditions are governed by the laws of South Africa.

11.3. By participating, customers agree to be bound by these Terms and Conditions.

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